Privacy policy

Privacy Policy

Talinur (“we,” “our,” or “us”) operates this website and store, including all related content, products, and services (the “Services”), selling exclusively within Lebanon. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Services.

By using our Services, you agree to the practices described in this policy.

1. Personal Information We Collect

We collect personal information that identifies or relates to you, including:

  • Name, billing and shipping address, phone number, and email address

  • Payment details (processed securely via Shopify and payment providers)

  • Account information and preferences

  • Order and transaction history

  • Customer service communications

  • Device and usage information, such as IP address and browsing behavior on our site

2. How We Collect Your Information

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you browse our site

  • From Shopify and our service providers supporting payment, delivery, and analytics

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Manage your account and provide customer support

  • Communicate with you about your orders and our offers

  • Improve and personalize our Services

  • Comply with legal and tax requirements

  • Prevent fraud and secure our systems

4. How We Share Your Information

We may share your data with:

  • Shopify, our hosting and e-commerce platform provider 

  • Payment processors and delivery partners within Lebanon

  • Service providers assisting with marketing, analytics, and customer service

  • Legal authorities if required by Lebanese law or to protect our rights

We do not sell your personal information to third parties.

5. Your Rights

Under Lebanese laws, you have the right to:

  • Access the personal information we hold about you

  • Request the correction of any inaccurate data

  • Request the deletion of your data, subject to legal and contractual requirements

  • Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the information below.

6. Data Retention

We keep your personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.

7. Security

We take reasonable measures to protect your data from unauthorized access or disclosure. However, no online transmission can be guaranteed fully secure.

8. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated version on our website with a new effective date.

10. Contact Us

For questions or to exercise your privacy rights, contact us at:

Email: talinurjewelry@gmail.com
Address: Beirut, Beirut 1105, Lebanon